ACTS OF GODINC.

Help & support

Answers to common questions, and how to reach a human.

Need a hand? Email info@actsofgodinc.com. Tell us what you were doing, what happened, and your device and browser (or iOS version). We aim to reply within 3 business days. Never send us your password.

Playing

How do I play?

Each week some disasters are in season. Tap one in the bar at the top, tap a lit-up region, check its forecast strip, then press Launch. Damage becomes funds you spend in Upgrades. The quick tutorial runs the first time you play and you can replay it from Settings (βš™). Gabe, the cherub guide, offers hints for the first few weeks. Tap his icon next to the tabs for a hint, or switch him to β€œOnly when stuck” or Off in Settings.

Why can't I launch my disaster?

It may be out of season, the region may not suit it right now (tiles brighten when conditions are good), you may have no free slot for that disaster (buy Capacity upgrades), or the region needs a higher Reach upgrade (look for the πŸ”’).

How does time work?

The game clock runs continuously: a week is about 14 seconds at 1Γ— speed. Use the speed button to pause, or go 3Γ— or 10Γ—. The game pauses on its own when you switch away from it.

How do I get to other countries and continents?

Spend damage on Regional Reach in Upgrades. Use the οΌ‹ / βˆ’ buttons above the map to zoom: the United States, then North America, then the world. On the world map tap a continent (North America, South America, Europe, Africa, Asia or Oceania) to zoom into its main countries. A πŸ”’ means you need a higher Reach level first.

What is the daily challenge?

A fixed loadout and seed that's the same for everyone on a given day. Finish it and your score is submitted to the daily leaderboard (if you're logged in). You can also copy a result code to share; the game re-plays it to check the score.

What does retiring a world (prestige) do?

It resets funds, upgrades and regions in exchange for permanent legacy bonuses and an era boon. Achievements and your lifetime damage stay.

Accounts & saves

Do I need an account?

No. The game works fully without one and saves on your device. An account adds cloud save across devices, synced settings and the leaderboard.

How do I move my game to another device?

Easiest: log in on both devices; your game syncs automatically. Without an account: in the game open Settings β†’ Save data, copy your save code (or download the file) and use Import on the other device.

My game shows different progress on two devices.

When you log in the game compares the cloud save with the one on that device and asks which to keep if they differ. The one you don't choose is replaced, so if in doubt first use Settings β†’ Save data β†’ Download file to back up.

I forgot my password.

Go to the Account page and choose Forgot your password?. We'll email a reset link. Check spam if it doesn't arrive. If you signed up with Apple or Google, log in with that button instead.

I cleared my browser data and lost my game.

Without an account the save only exists in that browser, so it's gone. With an account, log in again and your cloud save returns.

How do I delete my account and data?

Log in, open the Account page and choose Delete my account. Full steps, including how to ask us to do it if you can't log in, are on the Delete my account page.

The leaderboard

How do I get on the leaderboard?

Log in, and play. Your lifetime damage and biggest event update automatically. Finish a daily challenge to appear on that day's board. This week ranks the damage you deal since Monday 00:00 UTC and resets every week, so new players can win it too. Tap β˜† next to any player to follow them; the β˜… Following tab then shows just your list (private, kept on your device). You can pick a display name and switch your public listing off in your account.

What does the ☁ next to the season mean?

You are logged in. ☁ means your game is saved to your account (it uploads about 30 seconds after you stop making changes, and when you leave the page), ⟳ means it is syncing, and ⚠ means the last sync failed, usually because you are offline. It retries when you are back online. Settings β†’ Account β†’ Sync now forces it.

Someone has an offensive name or a suspicious score.

Press βš‘ next to their row on the leaderboard to report it, or 🚫 to hide them for yourself. We review reports and remove names and scores that break the rules.

Troubleshooting

The game is slow or choppy.

Open Settings β†’ Graphics and choose Low (smoother), and set Motion to Reduced. The game also switches itself to Low if it detects a slow device. Closing other tabs helps on older phones.

I am offline. What still works?

The game works offline and saves on your device. Website pages you have already opened still load, and others show an offline page with a Play button. Sync, the leaderboard and login need a connection and catch up when you are back online.

The website looks out of date or is stuck.

Reload the page. If it still shows an old version, close all tabs of the site and reopen it, or clear the site's data in your browser (back up your save first).

Which devices and browsers work?

Current versions of Safari, Chrome, Edge and Firefox on phones, tablets and computers. The iPhone/iPad app will need a recent iOS.

Safety & content

Acts of God, Inc. is fiction and satire with invented companies and exaggerated weather. If you or someone near you is in a real emergency, contact your local emergency services; the game cannot help. To report a safety or content concern about the game or another player, email info@actsofgodinc.com.

Contact

Damian Slaczka
Support: info@actsofgodinc.com
Privacy: info@actsofgodinc.com
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